1. Introduction
Allegiant respects your privacy and is committed to protecting the personal information we collect from you, whether through our website at
www.allegiant.net.au (the “Website”), or through your dealings with us in relation to the provision of industrial machinery, parts, and services.
This Policy outlines how we manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988(Cth).
2. Personal Information We Collect
We only collect personal information that is reasonably necessary for us to carry out our functions and activities as an industrial equipment sales and
service provider.
3. How We Collect Personal Information
We collect personal information directly from you when you:
● Contact us via the website form, email, or telephone.
● Complete an account application, service request, or credit form.
● Subscribe to our newsletters or other marketing materials.
● Purchase goods or services from us.
We may also collect information from third parties, such as credit reporting agencies or publicly available registers, where necessary for our business
activities (e.g., credit checks).
4. Purposes for Collecting and Holding Personal Information
We collect, hold, use, and disclose personal information for the following
purposes:
● To provide the products, services, and technical support you request.
● To process and fulfill purchase orders and service contracts.
● To manage your account, including invoicing and debt collection.
● To communicate with you about your inquiries, orders, and warranty claims.
● To conduct direct marketing
● To comply with our legal and regulatory obligations.
● For internal administrative, marketing, and planning purposes.
5. Direct Marketing
We may use your personal information to send you updates, product information, special offers, and newsletters. You may opt-out of receiving
these communications at any time by following the unsubscribe link in the communication or by contacting us directly
6. Disclosure of Personal Information
We may disclose your personal information to:
● Third-party service providers who assist us in our business operations (e.g., freight and logistics companies, IT service providers, payment processors).
● Our related bodies corporate, partners, or affiliates.
● Professional advisers (e.g., lawyers, accountants).
● Credit reporting bodies or debt collectors.
● Government or regulatory authorities, if required by law.
7. Cross-Border Disclosure
We generally store personal information within Australia. However, some of our third-party service providers (such as cloud storage providers) may store
data outside of Australia. Where this occurs, we take reasonable steps to ensure that the overseas recipient is subject to obligations to protect your
personal information that are substantially like the APPs, or we obtain your express consent.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, incomplete, or outdated
information. Please contact our Privacy Officer (details below) to make such a request.
9. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or
disclosure. This includes implementing physical and electronic security measures. However, as the Internet is not completely secure, we cannot
guarantee the security of information transmitted to or from our website.
10. How to Make a Complaint
If you believe we have breached the Privacy Act or an applicable APP, please contact our Privacy Officer (details below). We will acknowledge your
complaint in writing and will investigate the matter and aim to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office
of the Australian Information Commissioner (OAIC).
11. Contact Us
For any questions about this Privacy Policy, or to seek access to or correction
of your personal information, please contact:Privacy Officer [Allegiant Name] Allegiant
Email: info@allegiant.net.au
Phone: +61 (07) 3194 3172
Address: 1/31 Hancock way, Baringa, 4551
